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FAQ

  • Q How can you compete against your competitors from Asia?

    A During the past 25 years, we have seen many of our Asian competitors including the Japanese ones that have been driven out of the industry. As the Asia’s technology leader, we are not only constantly spending reasonable investment in new product developments but also continuously upgrading our products. Besides, we are also a single-source supplier who can offer complete product range, reliable product quality, outstanding customer services, and competitive prices. Undoubtedly, we are always at a much better position in the competition with Asia’s competitors.
  • Q Are you profitable?

    A We have been asked if we can make money with the price we offer for our products from time to time. It is easy to answer this question: if we are not profitable, how are we able to invest respectable resources (over $10 million USD) in developing new products for the past 10years!
  • Q Are your products expensive?

    A We offer the best price to performance ratio products on the market! Customers always get the maximum value with the minimum cost.
  • Q How do you distribute products to the world?

    A All of our products are sold through our global distributors. We don’t sell directly to the end users.
  • Q Do you have “minimum” order per shipment?

    A We do not have minimum order requirement for your first order. From your subsequent orders, we require a purchase amount of at least USD 5,000 per shipment. If your order does not reach our minimum order requirement, a handling charge of USD 250 will be applied per shipment
  • Q What is your exceptional “Full Container Load Discount”?

    A It offers the most competitive prices and certainly helps you to increase your competitive edge. Details on request.
  • Q What discounts do Reno offer?

    A "Quantity" and "Full Container Load" discounts. Renou was the first company and the only one in the industry that provides full container load discount. You will save a lot by reducing cost with full container load. For more information, please CONTACT US.
  • Q How can I get more information about your products?

    A You may send an INQUIRY or send an email to transpak@transpak.com.tw and inform us which products you are interested in. We will contact you promptly to address your needs
  • Q Where is Transpak’s headquarter and factory located?

    A Jiangsu Renou Mechanical and Electrical Technology Co., Ltd. is located in Dongtai City, Jiangsu Province, China, known as the "Pearl of the Yellow Sea". The company is adjacent to the Yantong High-speed Railway to the east, and the G15 and S29 highways cross the border, making transportation and communications very convenient. 
  • Q What products are made by Reno?

    A The products mainly include vertical machining centers, horizontal machining centers, gantry machining centers, CNC lathes, etc. Products are widely used in the aerospace industry, automotive industry, 3C electronics, 5G communications, mold processing, and precision parts manufacturing.For more information, please visit “PRODUCTS” on our website.
  • Q When was Renou Co.,Ltd. founded? 2017

    A Jiangsu Renou Mechanical and Electrical Technology Co., Ltd. Was founded in 2017 specialize in the CNC machine center industry . With continuous development in technology and outstanding customer services, Renou undoubtedly has become the world’s value leader in the industry. For more information about the history of Reno, please visit “ABOUT US” on our website.
  • Q How can you compete against your competitors from Europe and the USA?

    A Today, we can produce all CNC machines center that are comparable to all of our competitors from Europe and the USA, except very special applications. Simply saying: our prices are better!! Besides, don’t forget that we are offering better services, wider product line, and longer warranty. We offer the best price-to-performance ratio in the industry.
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It has formed an R&D and production capacity with an annual output of 600-800 sets of high-quality CNC machine tools.
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